Metro Mechanical Services Ltd
Metro Mechanical Services Ltd
Tel: 0208 310 2000
Unit A3 Lion Business Park Dering Way Gravesend, KEN DA12 2DN United Kingdom
WHO WE ARE
We are a team of over 160 people working nationwide. Our managers – all of whom are IOSH or NEBOSH certified – are experienced technical operators who have typically spent many years on the tools. They oversee our specialist teams of engineers, who focus on delivering high-quality services for external drainage, internal stacks and lines, plumbing, pumping stations and civils. Based from the South West to the North East, our teams are able to serve clients at properties up and down the UK. Supporting our engineers are two offices: our headquarters based outside London, and our northern office, in Greater Manchester.
OUR KEY RESOURCES
We have provided considerable investment in high-quality plant and equipment to meet the high standards required by the leading property managers and procurement teams we serve. The key tools of our trade include:
- A national fleet of 20 combination tankers, operating out of bases in the South East, South West, North East and North West of England
- Tanker capacity with liquid ring capability to provide high-power vacuum suction
- Several smaller tanker units, ideal for FOG and tackling sites with restricted access, such as multi-storey car parks
- A fleet of some 90 vans. Our drainage vehicles are equipped with high-pressure jetting units, while our plumbing, pumps and civils vans will have the capacity to carry the tools and stock to maximise the chances of a first-time fix
- State-of-the-art camera and coring machinery. We have updated and overhauled this equipment over the past year to ensure that we can tackle major internal blockages and carry out thorough CCTV investigations
As specialist contractors to blue-chip clients, it is imperative that we maintain an exceptional level of service. To do this, we decided that we didn’t want to wait for our customers to audit our work; we wanted to do it ourselves. That is why we have a dedicated Quality Assurance function checking our engineers’ quality of work and health and safety practices. Travelling around the country from site to site, our QA team is there to support and train our frontline employees and continuously improve the service we are providing to our customers.
FOCUS ON COMMERCIAL AND INDUSTRIAL PROPERTY
We are 100% focused on the needs of managing agents and corporates. Unlike the larger firms in our market, who pursue resource-intensive utility contracts, or the smaller players, who don’t have the equipment or expertise to solve complex problems and cover multiple sites across the country, we are strategically aligned to provide commercial property managers with a complete solution for drainage, plumbing, civils and pumps. Our fleet of 100 vehicles – including 20 state-of-the-art jet/vac tankers – ensures we have the capacity to meet our customers’ needs across the country.
We pride ourselves on the attention to detail and dedication that characterises our engineers and managers. We are proud to have a reputation among our customers as real problem solvers, stepping in where others have failed to address technical issues. We bring decades of experience to bear in offering practical solutions to the wide array of challenges our clients face. We don’t operate a franchise model, but centrally pool our expert resources to ensure consistency of service for customers everywhere.
Hard work and dedication are at the heart of Metro Mechanical’s culture. We set high standards for everyone here and we always strive to do a thorough and meticulous job. You can see this in the detail that goes into our site surveys; in the quality of our PPM work or installations; in our dedicated Quality Assurance Team’s audits of our engineers’ work; and the detail and transparency of our management reporting to our clients.